Official legal terms for Rocket Reels slot game - Licensed by UKGC
These clauses have the potential to seriously affect your interests. We strongly advise you to read these key points and follow the links to their full explanations within the document.
You MUST be 18 years or older to use our services, including demo versions. We are legally required to verify your age and identity before you can deposit, play for real money, or access any game content. Failure to provide required documents will lead to account suspension or closure and may result in forfeiture of funds.
Gambling should be fun and entertaining. We provide mandatory tools to help you manage your play, including setting financial limits (deposit, loss, stake) BEFORE your first deposit. Increases to limits have a 24-hour cooling-off period, while decreases are instant. Reality checks and self-exclusion options are available. Seek help if you feel your gambling is becoming a problem.
Your funds are held in segregated bank accounts, separate from our company's operational funds. This provides Medium Protection in the unlikely event of insolvency, meaning your funds are protected but not absolutely guaranteed. You will be reminded of this protection level every six months.
Our games, including Rocket Reels, use independently tested and certified Random Number Generators (RNGs) to ensure fairness. The theoretical Return to Player (RTP) for Rocket Reels is 96.30%. RTP is a long-term mathematical expectation, not a guarantee for any individual session or short-term play. Demo versions have an identical RTP to real-money versions, but demo results do not guarantee real-money outcomes.
If you have a complaint, please follow our internal complaints procedure first. If you remain dissatisfied, you have the right to refer your dispute to an independent Alternative Dispute Resolution (ADR) provider, the Independent Betting Adjudication Service (IBAS), free of charge.
Last Updated: 1st October 2024
Welcome to Rocket-Reels.co.uk, the official website for the Rocket Reels slot game. These Terms and Conditions ("Terms") govern your access to and use of our website, games, and services. By accessing, browsing, or using this website, you agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and our Responsible Gambling Policy. Please read them carefully.
Rocket Reels Entertainment Ltd. is committed to providing a transparent, fair, and secure gaming environment in full compliance with UK and European gambling regulations, as well as Google's E-E-A-T guidelines for YMYL sites. Your trust and safety are our highest priorities.
This website Rocket-Reels.co.uk is operated by Rocket Reels Entertainment Ltd. We are a company committed to responsible online gaming, offering high-quality entertainment products.
We are fully licensed and regulated by the United Kingdom Gambling Commission (UKGC), ensuring our operations meet the highest standards of player protection, fair play, and social responsibility.
To register an account and use our services, you must:
To register, you must provide accurate and complete personal information, including your full name, date of birth, address, and contact details. We are legally obliged to verify your age and identity to comply with our licensing obligations and anti-money laundering (AML) regulations.
Medium Protection: Your funds are held in accounts separate from the company's funds but they are not protected in the event of insolvency. We have arrangements to ensure that customer funds are protected in the event of insolvency. This meets the UKGC's "Medium Protection" standard.
We will remind you of this level of protection every 6 months.
Rocket Reels uses a certified Random Number Generator (RNG) to ensure that all game outcomes are random and fair. This RNG is regularly tested and certified by independent auditing bodies such as eCOGRA and GLI.
Rocket Reels Entertainment Ltd. is deeply committed to promoting responsible gambling and providing a safe environment. We want your experience to be enjoyable and controlled. We provide a comprehensive suite of tools to help you manage your gambling behaviour.
You can set various limits on your account at any time through your account settings or by contacting our customer support:
If you are concerned about your gambling or that of someone you know, please seek help from the following organisations:
We are fully compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the UK Data Protection Act 2018. Your personal data is handled with the utmost care, security, and transparency. For comprehensive details on how we collect, use, store, and protect your personal data, please refer to our dedicated Privacy Policy.
We are committed to resolving any complaints quickly and fairly. If you have a complaint regarding our services, please contact our customer support team in the first instance.
If you remain dissatisfied with the outcome of our internal complaints procedure, you have the right to refer your dispute to our appointed Alternative Dispute Resolution (ADR) provider, free of charge.
The "Rocket Reels" game, its design, graphics, software, and all content on Rocket-Reels.co.uk (including text, images, logos, and trademarks) are the intellectual property of Rocket Reels Entertainment Ltd. or its licensors (Hacksaw Gaming for the game content). You may not copy, reproduce, distribute, or exploit any of this content without our express written permission.
While we strive to provide a seamless and error-free service, we cannot guarantee that the website or games will be uninterrupted or entirely free of errors. We will not be liable for any losses or damages arising from:
These Terms and your use of our services shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any disputes or claims arising out of or in connection with these Terms or your use of our services.
Should you have any questions about these Terms, your account, or our services, please do not hesitate to contact us. Our dedicated support team is available to assist you.